Fire & Water Damage Restoration Services

 
 
 
  EXCELLENT  
    
 Based on 65 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Carl Caldwell 
 
2022-01-01
 
 
 Trustindex verifies that the original source of the review is Google. 
A great place to grow, it's just like family.
  
 
  
 
 
 
  
 
 
 Jennifer Severn 
 
2021-07-17
 
 
 Trustindex verifies that the original source of the review is Google. 
Steve and Walter came to clean our basement after our second water back up in three weeks (thanks but no thanks Detroit Water and Sewer). They were excellent with communication prior to arrival, extremely professional, and did a fantastic job. Three weeks ago we used a national company as they were the first available during the height of the disaster (desperate times called for desperate measures), but hands down, ERSI did a thousand times better for a much better price today. I hope to never see water in my basement again, but if I do, ERSI will be my first call.
  
 
  
 
 
 
  
 
 
 Sarah Reynolds 
 
2020-12-06
 
 
 Trustindex verifies that the original source of the review is Google. 
I highly recommend ERSI Water & Fire of Warren.
I run a 300 unit senior independent living community. Unfortunately,  we experienced a fire at the end of April. (Yes, on top of the nightmare of the Covid pandemic).
I had the pleasure of working with Steve the ERSI site manager, not only was the entire team outstanding,  Steve continously went above and beyond to make sure things were getting done properly and in a timely manner, and communicated with me making sure I knew exactly what was going on and making sure I understood. The work completed was superb.
After,  all the required work for the fire and water damage was completed ERSI finished the job with a COVID disinfecting spray of our entire building, (8 stories).
Words can't describe the the outstanding service provided.
Thank you again Steve and his great team..
  
 
  
 
 
 
  
 
 
 Caden Cunningham 
 
2020-12-03
 
 
 Trustindex verifies that the original source of the review is Google. 
My family’s Warren MI home had a fire last year. Unfortunately, we chose to work with a different fire restoration company rather than partnering with ERSI initially. The project did not go as planned and we continued to notice a strong smoke smell even though the fire restoration was complete. Finally frustrated, I placed a call to ERSI. They were so kind and understanding, coming out to give us a quote for thorough smoke damage cleaning and smoke deodorization. Their advanced deodorization methods removed the odor that the other restoration company couldn’t. It’s safe to say that ERSI will always be our first call from now on!
  
 
  
 
 
 
  
 
 
 Odette Taube 
 
2020-11-13
 
 
 Trustindex verifies that the original source of the review is Google. 
I don’t normally write reviews, but ERSI deserves a major shout out for all of their help. Their crew came out to my Warren home quickly (after hours no less!) and did a stellar job mitigating our burst pipe. Everyone was so courteous and performed very high quality. I recommend them to any of our family and friends!
  
 
  
 
 
 
  
 
 
 Leona Green 
 
2020-10-30
 
 
 Trustindex verifies that the original source of the review is Google. 
Working in a senior living facility, it is important to provide a cleanly environment at all times. A staff member recently spotted mold spores growing around the windows of our Hazel Park MI assisted living home. We called ERSI and they were able to come out the same day to inspect the mold. All of the technicians were professional and explained everything clearly, taking care to listen to all of our concerns.  ERSI went above and beyond.
  
 
  
 
 
 
  
 
 
 Beth Emmerson 
 
2020-08-07
 
 
 Trustindex verifies that the original source of the review is Google. 
I called and left a message to set up an inspection. Steve called me back and came out to my home on the same day to inspect my crawl space for possible mold. He was courteous, timely, caring and very knowledgeable. He answered all of my questions and concerns. I would definitely refer this company to anyone with similar needs and concerns. Exceptional service. Thank you again Steve!!
  
 
  
 
 
 
  
 
 
 Sarah Armstrong 
 
2020-06-24
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a pipe burst in our wall without our knowledge. This leak caused major damage and mold. Steve was super on top of things. He made us feel so comfortable and bent over backwards to go the extra mile. Mark in the office was super understanding and tried to help us in every way possible. I cannot say enough good things about this company. They made a horrible situation better.
  
 
  
 
 
 
  
 
 
 Kenny Berent 
 
2020-06-22
 
 
 Trustindex verifies that the original source of the review is Google. 
Steve from Emergency Response Services, Inc. was great during my experience. Unfortunately, I had a wet basement and discovered it later in the evening, and Steve came out and took action and I felt like I was in great hands. He came back to the house daily to take readings and make any adjustments if necessary until everything was dry. He was wearing a mask for every visit and was helpful from beginning to end.