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Emergency Response Services, Inc. BBB Business Review

24/7 Water Extraction Company

Flooding and water damage in your property cause significant amounts of standing water to pool and collect. Your belongings, furniture, building materials, and the structural stability are threatened by the standing water. In order to salvage your home or business, it is imperative that you act quickly to find emergency water removal services. Doing so can mean the difference between saving the premises and your belongings, or having to claim a total loss.  

ERSI is your local Warren water extraction company. We bring in state-of-the-art equipment to provide water removal services that save on restoration costs, eliminate the potential for secondary damages, and get you back in your home or business sooner. Each of our certified technicians has the training and expertise to thoroughly extract water in any amount. Emergency Response Services, Inc. works around the clock, offering 24/7 response for water removal services and water extraction services to dry out your property as soon as possible. Contact us day or night for professional water removal services and water damage restoration. 

water extraction services

Every disaster and client’s property are different, so we tailor our response to your unique situation. Our goal is to get you back to your routine as quickly as possible. 

Emergency Water Removal Services

Call ERSI, day or night, for immediate response. We are your trusted local disaster restoration company.

What Our Customers Are Saying
Based on 65 reviews
Carl Caldwell
Carl Caldwell
Trustindex verifies that the original source of the review is Google.
A great place to grow, it's just like family.
Jennifer Severn
Jennifer Severn
Trustindex verifies that the original source of the review is Google.
Steve and Walter came to clean our basement after our second water back up in three weeks (thanks but no thanks Detroit Water and Sewer). They were excellent with communication prior to arrival, extremely professional, and did a fantastic job. Three weeks ago we used a national company as they were the first available during the height of the disaster (desperate times called for desperate measures), but hands down, ERSI did a thousand times better for a much better price today. I hope to never see water in my basement again, but if I do, ERSI will be my first call.
Sarah Reynolds
Sarah Reynolds
Trustindex verifies that the original source of the review is Google.
I highly recommend ERSI Water & Fire of Warren. I run a 300 unit senior independent living community. Unfortunately, we experienced a fire at the end of April. (Yes, on top of the nightmare of the Covid pandemic). I had the pleasure of working with Steve the ERSI site manager, not only was the entire team outstanding, Steve continously went above and beyond to make sure things were getting done properly and in a timely manner, and communicated with me making sure I knew exactly what was going on and making sure I understood. The work completed was superb. After, all the required work for the fire and water damage was completed ERSI finished the job with a COVID disinfecting spray of our entire building, (8 stories). Words can't describe the the outstanding service provided. Thank you again Steve and his great team..
Caden Cunningham
Caden Cunningham
Trustindex verifies that the original source of the review is Google.
My family’s Warren MI home had a fire last year. Unfortunately, we chose to work with a different fire restoration company rather than partnering with ERSI initially. The project did not go as planned and we continued to notice a strong smoke smell even though the fire restoration was complete. Finally frustrated, I placed a call to ERSI. They were so kind and understanding, coming out to give us a quote for thorough smoke damage cleaning and smoke deodorization. Their advanced deodorization methods removed the odor that the other restoration company couldn’t. It’s safe to say that ERSI will always be our first call from now on!
Odette Taube
Odette Taube
Trustindex verifies that the original source of the review is Google.
I don’t normally write reviews, but ERSI deserves a major shout out for all of their help. Their crew came out to my Warren home quickly (after hours no less!) and did a stellar job mitigating our burst pipe. Everyone was so courteous and performed very high quality. I recommend them to any of our family and friends!
Leona Green
Leona Green
Trustindex verifies that the original source of the review is Google.
Working in a senior living facility, it is important to provide a cleanly environment at all times. A staff member recently spotted mold spores growing around the windows of our Hazel Park MI assisted living home. We called ERSI and they were able to come out the same day to inspect the mold. All of the technicians were professional and explained everything clearly, taking care to listen to all of our concerns. ERSI went above and beyond.
Beth Emmerson
Beth Emmerson
Trustindex verifies that the original source of the review is Google.
I called and left a message to set up an inspection. Steve called me back and came out to my home on the same day to inspect my crawl space for possible mold. He was courteous, timely, caring and very knowledgeable. He answered all of my questions and concerns. I would definitely refer this company to anyone with similar needs and concerns. Exceptional service. Thank you again Steve!!
Sarah Armstrong
Sarah Armstrong
Trustindex verifies that the original source of the review is Google.
We had a pipe burst in our wall without our knowledge. This leak caused major damage and mold. Steve was super on top of things. He made us feel so comfortable and bent over backwards to go the extra mile. Mark in the office was super understanding and tried to help us in every way possible. I cannot say enough good things about this company. They made a horrible situation better.
Kenny Berent
Kenny Berent
Trustindex verifies that the original source of the review is Google.
Steve from Emergency Response Services, Inc. was great during my experience. Unfortunately, I had a wet basement and discovered it later in the evening, and Steve came out and took action and I felt like I was in great hands. He came back to the house daily to take readings and make any adjustments if necessary until everything was dry. He was wearing a mask for every visit and was helpful from beginning to end.

Fast & Effective Water Extraction Services

water removal services

Water removal, commonly called water extraction, is one of the initial steps in the process of water damage restoration. Emergency Response Services, Inc.’s trained water extraction technicians begin water removal immediately after the damage estimate is complete and the source of the water stopped when possible.

To complete the water extraction job, we utilize portable and trailer-mounted water pumps Through the use of hydrometers, water detectors, and infrared cameras, ERSI identifies hidden pockets of water to ensure no spots are missed.

Once water extraction and water removal are complete, we will test the air for moisture. Lingering moisture can cause saturated materials to become even more damaged. To combat mold, swelling, and warping, our water removal services are followed by complete drying and dehumidification.

The Hazards of Water in the Basement

Water damage arises from a multitude of sources, including burst or broken pipes, overflowing appliances, sewage backups, and leaks. Although water damage is possible in any area of your home, basements are often prone to major water issues.  Because the basement is often out of sight and out of mind, water in the basement may go unnoticed for extended periods of time. When you have water in the basement, you should take special precautions to address it. Do not enter the wet basement, as you’ll need to be mindful of the following safety hazards: 

Water may contain raw sewage that can transmit microbes and bacteria.

Flooding can lead to a gas leak in your basement.

Wet appliances and sockets can cause electric shock.

Water in the basement compromises the structural integrity of your home.

To ensure your safety and well-being, call a professional water extraction and water removal company such as ERSI. We have the training and equipment to safely and effectively remove water in the basement.  

Emergency Water Extraction Services

Call ERSI, day or night, for immediate response. We are your trusted local disaster restoration company.

ERSI's Water Removal Process

Whether it’s a burst pipe or a natural disaster causing your water damage problem, you’ll need to take immediate action. For standing water in your home, a major concern is a compromised electrical system causing electrocution. Emergency Response Services, Inc. immediately shuts off electricity to the property. 

Next, we thoroughly inspect the damage to identify vulnerabilities, health risks, and the extent of the water damage. We provide an accurate estimate of the scope of work needed, and the timeline needed to return your property to normal. Additionally, we collect documentation to simplify the insurance claims process.

With the property cleared of health risks,  you may now enter the premises to retrieve your belongings. Because water damage worsens over time, this step attempts to salvage your possessions.

Left untreated, water will permeate every nook and cranny of your home or business. With each passing second, damage increases. ERSI’s emergency water removal services team begins the water extraction process as soon as possible. Through the use of industrial-grade water extraction equipment, we remove the majority of water from the affected area.

When water extraction is complete, it’s time to start drying out floors, walls, and other items. This helps to avoid any swelling, warping, or mold growth that could disrupt restoration efforts. 

Click HERE to learn more about our water damage restoration services.

Why Choose ERSI

Quick Estimates

If your home or business is damaged by a disaster, call Emergency Response Services, Inc. for a quick estimate.

Accurate Start/End Timeline

With years of restoration experience, Emergency Response Services, Inc. provides and adheres to an accurate timeline upon inspection.

24/7 Emergency Services

ERSI is available 24/7 for all of your damage restoration needs, including weekends and holidays.

We Work With Your Insurance

The restoration process is difficult. We coordinate with your insurance company and adjuster to ensure your claim is covered fairly.

Schedule an Inspection